Welcome To Smart Serve Manager
In celebration of certifying more than 800,000 servers since 1995, Smart Serve is pleased to introduce this new website for hospitality managers. Each month you’ll have access to tips, discussion, and informal learning opportunities. Information here is practical and useful, to ensure you’re successful in operating a business where alcohol is consumed.
As a hospitality manager, it’s your job to ensure that your employees abide by Ontario’s liquor service laws. Read More >>
Lights! Camera! Action!
Check out some recent interviews we conducted with hospitality managers from across the province.
Mike Cooke, GM of Broadway Bar & Grill Central, notes the importance of ID policies in providing safe service environments and empowering staff.
Erica Walker, GM of Jonny Canuck’s Bar and Grill, discusses the benefits of incident reports, not only for legal reasons but as a useful resource for staff.
Justin Gladman, Senior Operations Manager of WEGZ Stadium Bar, explains how liability extends to anything that happens after a custom leaves the establishment.
Explore the latest news and information from your trusted partners in responsible alcohol service.
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